Privacy Policy

1. Introduction

At Vexxy.ai, operated by NAKED ADS AND ROBOTS LIMITED (Company Reg. No. 801465, Venture Hub, 136 Capel Street, Dublin, D01 C2T9, Ireland), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using Vexxy.ai, you consent to the data practices described in this policy. We are committed to protecting your personal data and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when using our Services:

• Email address (required for account creation)
• Payment information (processed securely by third-party processors)
• User preferences and settings
• Communication history with our support team

2.2 Usage Data

We automatically collect certain information when you visit or use our Services:

• IP address and geographic location (country/city level)
• Browser type and version
• Device information (type, operating system)
• Usage patterns and feature interactions
• Session duration and timestamps

2.3 Conversation Data

Your conversations with AI companions are stored to enable conversation history and continuity across sessions. This data is encrypted at rest and in transit. We do not use conversation content to train our AI models without explicit consent.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Services
• To process transactions and manage your account
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and requests
• To monitor and analyze trends, usage, and activities
• To detect, investigate, and prevent fraudulent transactions and abuse
• To comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Strict access controls limit who can access your data
• Regular Audits: We conduct security assessments and penetration testing
• Secure Infrastructure: We use enterprise-grade cloud infrastructure

While we take reasonable precautions, no security system is impenetrable. We cannot guarantee the absolute security of your information.

5. Data Retention

We retain your data for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy:

• Account information: Retained until account deletion
• Conversation history: Retained until account deletion
• Payment records: Retained for 7 years (legal requirement)
• Usage analytics: Retained for 12 months (anonymized after 90 days)

Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

6. Your Rights Under GDPR

If you are located in the European Union or European Economic Area, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure ("Right to be Forgotten"): Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to certain types of processing

To exercise these rights, contact us at privacy@vexxy.ai. We will respond within 30 days.

7. Third-Party Services

We use third-party service providers to facilitate our Services:

• Payment Processors: Stripe and cryptocurrency payment gateways
• Cloud Infrastructure: Cloudflare and AWS for hosting
• Analytics: Privacy-focused analytics tools
• AI Services: OpenRouter and other AI model providers

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Understand how you use our Services
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may limit some functionality of our Services.

9. Children's Privacy

Our Services are strictly intended for users aged 18 and over. We do not knowingly collect data from anyone under 18. If we become aware that we have collected personal data from a minor, we will delete it immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data during such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Significant changes will be communicated via email.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

13. Complaints

If you believe we have not handled your data properly, you have the right to lodge a complaint with the Data Protection Commission of Ireland at www.dataprotection.ie.